Shipping Policy
Shipping Cost &Time:
|
Shipping Country |
Shipping Method |
Shipping Time |
Shipping Cost |
|
United states |
Standard Shipping |
7-15 business days |
0<order≤$200, cost 11USD |
|
Order over $200, free shipping |
|||
|
EU states
|
Standard Shipping |
7-15 business days |
0<order≤$200, cost 11USD |
|
Order over $200, free shipping |
Shipping Fee:
For orders under $200, cost $11
For orders over $200, enjoy free shipping
Remote Areas - Delivery：
We are very sorry that we are unable to provide delivery services to the following remote locations.
United States:Hawaii,Alaska,Puerto Rico,Guam,Virgin Islands
EU states:Denmark Faroe Islands,Greenland,France Overseas territories and departments,Greece Mount Athos,Portugal Azores Islands and Madeira Islands,Italy Livigno and Campione d’Italia,Netherlands Non-European areas,Spain Ceuta/Melilla, Canary Islands,Cyprus Northern part
Our cooperated courier company:
United states:FedEx,UPS
EU states:DPD,DHL,GLS,UPS
Shipment processing time:
All orders are processed within 1-2 business days.Orders are not shipped or delivered on weekends or holidays. Due to COVID-19, the delivery time may be longer.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order,we will contact you via email or telephone.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 7-15 business days from the date that it is placed.
We will update the tracking number by email after the order shipped, and you can also find the tracking number on your account.
Package lost or damaged:
Rarely, rough handling by the courier can lead to items lost or damaged.If happened, please refer following website:https://uwanttech.com/pages/return-replacement. Then raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.At the same time, please inform us:
United states:ussupport@uwanttech.com
EU states:EUsupport@uwanttech.com
we will help solve this issue.
Inspection:
Upon receiving your order, please inspect it and contact us within 48 hours if there is a problem with the order. All claims must be made within 48 hours of delivery.
Tips:
Delivery time may vary, delays can occasionally occur, especially during peak periods. Please be more patient, if you need help, contact customer support at
United states:ussupport@uwanttech.com
EU states:EUsupport@uwanttech.com
You will receive an email notification when your order ships, including a tracking number that you can use to check the progress of your shipment.If you're concerning your order status, please visit https://www.17track.net/en to track it online.